Graham NorrisMay 8, 20213 minREFRAMINGReframing Reframing is seeing a particular, often current, situation from a one particular perspective, and being able to express it from...
Graham NorrisMay 8, 20215 minWORD MAPSWord Maps The meaning of words and why understanding word maps is an important communication skill and is an essential part of mastering...
Graham NorrisMay 8, 20212 minTHE ART OF LISTENINGThe Art of Listening The most basic of all human needs is the need to understand and be understood. The best way to understand people is...